How to turn off a Fitbit Charge 2, or restart it to fix issues with the device

Publish date: 2024-06-15

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A fitness tracker like the Fitbit Charge 2 doesn't do you any good unless it's powered on and strapped to your wrist. To help with this, Fitbit saw fit to ensure the Charge 2 is always powered on, by making it essentially impossible to turn the device off.

There's no way to completely turn off a Fitbit Charge 2 except for letting its battery drain, a process which can take more than a week. 

But if your Fitbit Charge 2 isn't working properly, maybe because it doesn't respond as you swipe or tap, won't record your data, or won't connect to your phone or computer, a restart can help solve most issues.

Check out the products mentioned in this article:

Fitbit Charge 2 (From $129.95 at Best Buy)

How to restart a Fitbit Charge 2

1. Connect the Fitbit Charge 2 to a power source using its charging cradle and a USB port.

2. Once the tracker vibrates, indicating it's connected, hold the button on the device's side for four seconds.

Press and hold the single button on the side of the Fitbit. Fitbit

3. When the Fitbit logo appears and the tracker vibrates, it has been successfully restarted, and should now work properly again.

If you let your Fitbit Charge 2's battery drain entirely, connect the tracker to its charger for at least two hours before you use it again, to ensure a completely charged up battery.

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Steven John Freelance Writer Steven John is a freelance writer living near New York City by way of 12 years in Los Angeles, four in Boston, and the first 18 near DC. When not writing or spending time with his wife and kids, he can occasionally be found climbing mountains. His writing is spread across the web, and his books can be found at www.stevenjohnbooks.com. Read more Read less

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